This document is an electronic record in terms of information technology act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The commercial/contractual terms include (but not limited to) price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to product(s) and services, etc., over which we have complete control and same may be the subject to change.
Your Use of a Strollay® website “www.strollay.com” (hereinafter referred to as "Strollay®") and services and tools are governed by the following terms and conditions:
If you transact on Strollay®, you shall be subject to the policies that are applicable to the website for such transaction
By use of the website you shall be contracting with G S TECH INDIA PRIVATE LIMITED, a company incorporated under companies act, 1956 with registered office at 507, Metro Tower, Ring Road, Surat-395002, Gujarat, India and these terms and conditions constitute your binding obligations.
For the purpose of these terms of use, wherever the context so require ‘user/customer/you’ shall mean any natural or legal person who has agreed to become a member of the website by providing registration data while registering on the website as registered user of the Strollay®
When you use any of the services provided by the Strollay®, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this terms of use and shall be considered as part and parcel of this terms of use.
Strollay® reserves the right, at its sole discretion, to change, modify, add or remove portions of these terms of use, at any time. It is your responsibility to check these terms of use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these terms of use, Strollay® grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site.
User Eligibility:
- Use of the Strollay® website is available only to persons who can form legally binding contracts under Indian contract act, 1872.
- Persons who are "incompetent to contract" within the meaning of the Indian contract act, 1872 including minors, un-discharged insolvents etc. Are not eligible to use the Strollay® website.
- If you are a minor I.e. Under the age of 18 years, you shall not register as a member of the Strollay® and shall not transact or use Strollay® website.
- As a minor if you wish to use or transact on Strollay®, such use or transaction may be made by your legal guardian or parents who have registered as users of the Strollay®
- Strollay® reserves the right to terminate your membership and refuse to provide you with access to the Strollay® if it is brought to notice or if it is discovered that you are under the age of 18 years.
User Account and Registration Obligations:
- If you use Strollay®, you shall be responsible for maintaining the confidentiality of your user id and password and you shall be responsible for all activities that occur under your user id and password.
- You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or not in accordance with the this terms of use, Strollay® has the right to indefinitely suspend or terminate or block access of your membership with Strollay® and refuse to provide you with access to the website.
- You agree to use the services provided by Strollay®, its affiliates, consultants and contracted companies, for lawful purposes only. The company may assign any or all of its rights under these terms to its affiliates without consent of the user.
User Communications:
When you use the website or send emails or other data, information or communication to Strollay®, you agree and understand that you are communicating with Strollay® through electronic records and you consent to receive communications via electronic records from Strollay® periodically and as and when required. Strollay® may communicate with you by email or by such other mode of communication, electronic or otherwise.
Contents posted on Site:
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such content, contained on the Strollay® is owned, controlled or licensed by or to Strollay®, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Links from third party sites:
We welcome links to Strollay®. You may establish a hypertext link to Strollay® website, provided that the link does not state or imply any sponsorship or endorsement of your site by Strollay®. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on the Strollay®, including any logos or characters, without the express written consent of Strollay® and the owner of the mark or materials.
Payment Terms:
While availing any of the payment method(s) offered, Strollay® will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
- Lack of authorization for any transaction(s), or
- Exceeding the pre-set limit mutually agreed by you and between your "bank(s)", or
- Any payment issues arising out of the transaction, or
- Decline of transaction for any other reason(s).
- All payments made against the purchases/services on Strollay® by you shall be compulsorily in Indian rupees acceptable by the union of India. Strollay® does not accept any other form of currency with respect to the purchases made on Strollay®.
Payment gateway takes 24 to 48 hours to confirm the payment to check for fraudulent transactions. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with Strollay®. Usually all orders are processed and shipped within 2 working days (excluding Saturday & Sunday), once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product. Do check the delivery timelines for each product while ordering.
Breach of Conduct:
Without limiting other remedies, Strollay® may limit your activity, immediately remove your information, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership or refuse to provide you with access to the Strollay® website in following events, but not limited to:
- If you breach the terms of use or privacy policy or other rules and policies, if any;
- If Strollay® is unable to verify or authenticate any information you provide; or
- If it is believed that your actions may cause legal liability for you, other users or Strollay®
Strollay® may at any time at its sole discretion reinstate suspended users. A user that has been suspended or blocked may not register or attempt to register or use Strollay® website in any manner whatsoever until such time that such user is reinstated by Strollay®. Notwithstanding the foregoing, if you breach the terms of use or privacy policy or other rules and policies, Strollay® reserves the right to recover any amounts due and owing by you to Strollay® and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
Indemnification:
You agree to defend, indemnify and hold harmless Strollay®, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Strollay® but not limited to breach of this terms of use or any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this user agreement or arising out of the your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this user agreement.
Trademark, Copyright and Restriction:
This site is controlled and operated by Strollay®. The Strollay® names and logos and all the related product(s) and service names, design marks and slogans are the trademarks or service marks of G S TECH INDIA PRIVATE LIMITED. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner.
You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so.
Risk of Loss:
All items purchased from Strollay® are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Description:
Strollay® makes every effort to present accurate and timely information regarding the products we have for sale. However, Strollay® does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free; it is possible that discrepancies or inaccuracies may arise if Strollay® receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please inform us at sales@strollay.com
Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. Strollay® will try to be accurate, however if you come across any difference in pricing on the Strollay® website pre and post orders, we request you to contact us within 48 (forty eight) hours of placing your order. Strollay® shall then refund the difference amount within 7-21 working days of intimation. The mode of refund will be the same as at the time of placing the order. Cash on delivery order refunds will be done by account payee cheque. If Strollay® comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order. Check your bank statement thoroughly to make sure that you have received your refund amount.
Delivery of Products:
Strollay® shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of natural calamity or any cause that is beyond the control of Strollay®.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your card account.
In the event that a non-delivery occurs on account of a mistake by you (i.e. Wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the user placing the order.
Cancellation of order:
Strollay® reserves the right to cancel any order without any explanation for doing so, under situation where Strollay® is not able to meet the requirement of the order placed or order so placed or cancelled does not comply with the Strollay® policy or for any other reason. However, Strollay® will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.
In case we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
Limitation of Liability:
In no event shall Strollay® be liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if Strollay® has been informed in advance of the possibility of such damages.
Information Liability:
In no event shall Strollay® or any of its sources be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.
Information on the Strollay® website may not be copied, altered or reproduced without the express written consent of Strollay® and its affiliates.
Refund policy:
- The amount would be refunded within 7-21 working days (excluding Saturday and Sunday) from the date of cancellation. Please check your bank statement thoroughly to make sure that you have received your refund amount.
- For outright cancellations by you: if you cancel your order before your product has shipped, we will refund the entire amount.
- If the cancellation is after your product has shipped, you can do one of the following:If your product has shipped but has not yet been delivered, contact customer support and inform them of the same.
- No refunds in case of stitched or customised or tailored items.
Termination:
Strollay® may terminate this agreement and these terms and conditions and / or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Strollay® and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this user agreement and these terms and conditions, all rights granted to you will terminate and revert to Strollay® and its third party providers or distributors, as applicable.
Applicable Law:
This agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Surat only (Gujarat, India)
Customs / Duties / Taxes:
When ordering goods from Strollay® for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Strollay®, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities. In case you do not pay import duties & taxes levied by your respective country, your product will be seized by your country, as per their laws & rules. No refund can be done in these cases.
Important Note: All through these terms of use, "prior written consent" means a communication coming from Strollay® legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization.
Last Updated: December 9, 2021.
